Please be sure to click OK to accept the Data Collection and Privacy policy. NOTE: In order to improve the Citrix Receiver experience, users will be prompted to select Y or N to upload the Receiver Clean-Up utility logs to Citrix. Navigate to the downloaded utility and run the Receiver Clean-Up Utility with administrator privileges (by right clicking your mouse and selecting run as admin).Ī new window will open, follow the prompted instructions to remove the Receiver. A clean uninstall of the Receiver from that computerĭownload the cleanup utility from the following site. In Citrix Receiver 4.6 or earlier (except ), the CleanUp.exe will terminate all Citrix Receiver processes that are running on a server VDA / XenApp 6.x server and not just the current session running the cleanup.If Receiver upgrade is not possible due to feature incompatibility and/or a clean uninstall is required.When unexpected behavior or performance is experienced after upgrade from an earlier Receiver or Online Plug-in.It can take a while, but it does the reg search for you. ago Whenever we run into issues we’ll use revo. When errors occur during upgrade from an earlier version of Receiver or Online Plug-in You should not be using the Receiver Cleanup Utility and should instead use the /rcu switch during installation 3 level 1. The Receiver Clean-Up utility is designed to assist with the following scenarios:
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